MRCCTechForza improves the performance of your organization through ERP solutions based on our Global Software Off-Shore Facility. With years of solid experience in ERP implementation backing us, our Enterprise Resource Planning (ERP) packages comprise solutions that best fit your company.

MRCCTechForza offers a comprehensive portfolio of services to Oracle Applications customers using all versions of Oracle 10.7, 11 and 11i products.

Our services cover the entire Oracle implementation spectrum — consulting, implementation and post-implementation — beginning with assessment services and extending to:

  • Gap analysis, technical solutions design, implementation, rollout support, post-implementation support with SLA
  • Implementing advanced solutions for supply chain, CRM, procurement
  • Version upgrade services
  • Integrating the Oracle eBusiness suite with other products, including Siebel and third party applications like: Vertex, RightFax, JetForms, mobile devices, and RFID solutions.

MRCCTechForza’s service offerings span the full spectrum of the Oracle implementation lifecycle including:

Implementation

MRCCTechForza offers end-to-end support for Oracle implementation:

  • Solution strategy
  • Process mapping and gap analysis
  • Customization
  • Integration
  • Data conversion
  • Key user training
  • Installation and set-up.
Application Care

After Oracle implementation, we help clients keep their systems running smoothly with post-implementation support and integration services.

Post-Implementation Support Services

  • Application support
  • Help desk services
  • Enhancements and bug fixes
  • DBA and system administration support
  • Monitoring and troubleshooting daily/weekly/monthly jobs
  • Support for book closing operations
  • Performance tuning for existing programs.

Integration Services

  • Legacy system analysis and mapping to Oracle Applications
  • Interface development
  • Messaging software configuration and implementation
  • Testing
  • Integration solution implementation
  • Third party tool integration.

Value-added Services.

MRCCTechForza helps clients make sure that they are getting the maximum value from their Oracle Applications investments with a suite of services for assessing current Oracle implementations and managing migrations and upgrades. MRCCTechForza can also handle “bolt-on” application development when specialized needs call for custom applications.

Appraisal Services

  • Oracle implementation and product upgrades feasibility studies
  • Customization reduction feasibility studies
  • Reporting solutions appraisal studies
  • Feasibility assessment of migrating from other ERPs to Oracle eBusiness Suite.

Migration and Upgrade Services

  • Gap analysis, matching new Oracle Applications features with new and pending requirements
  • Functional design
  • Analysis of existing customization
  • Detailed technical design and update of existing documentation
  • Developing and re-engineering customizations
  • Regression testing
  • Key user training for new features
  • New release Implementation.

Bolt-On Application Development Services

  • Implementation of end-to-end add-on functionality specific to business requirements
  • Creation of custom applications as sub-modules.